Louise has a wealth of experience engaging diverse audiences with arts and culture, achieved through strong partnership working, consultation, collaboration and creativity. She uses her strong facilitation skills to produce well-planned, collaborative evaluation that considers the difference a project will make from the outset. Louise develops measures appropriate to very different audiences; often these must be creative and sensitive. At London Transport Museum Louise has used Happy Museum data collection and analysis methods to measure impact on families learning English, and people who have experienced homelessness. At the National Portrait Gallery Louise assessed the impact of engagement with young people with Arabic heritage, developing organisational learning and new programming. Louise has worked with MB Associates to advise the Arts Council on the development of their self-evaluation framework. She is currently working with the Roald Dahl Museum to research the impact of their programming on audiences, to inform future planning under a new Director.